Scope
This Privacy Policy applies to prashantsinha.com, paid plans, AI-assisted tools, utilities, games, support flows, and related digital services operated by HEYPKV INNOVATIONS PRIVATE LIMITED. heypkv.ai is a brand under the company.
Information we collect
- Contact information you provide, such as name and email.
- Support messages, feedback, screenshots, and issue details.
- Payment metadata such as order ID, plan, amount, currency, status, and processor references.
- Technical data such as browser, device, truncated user-agent, IP-derived region, cookies, local browser storage, and analytics events.
- Content you intentionally submit into tools, forms, or AI-assisted experiences.
We do not intentionally collect card numbers, UPI PINs, CVV, or full payment credentials. Payment processors such as Razorpay, PayPal, and Patreon collect and process payment details under their own policies.
For prashantsinha.com billing flows, we may store email, optional name, payment amount, payment status, timestamps, provider payment identifiers, invoice numbers, and related accounting metadata.
How we use information
- To provide, maintain, secure, and improve the website and products.
- To process paid access, receipts, support, refunds, and billing records.
- To personalize region-specific pricing and checkout experiences.
- To diagnose bugs, prevent abuse, detect fraud, and protect service integrity.
- To comply with tax, accounting, legal, and regulatory obligations.
AI and tool inputs
Some tools may process text, files, prompts, or structured input that you submit. Avoid submitting secrets, passwords, private keys, confidential business records, medical records, or sensitive personal data unless a feature explicitly requires it and you understand the risk.
Retention
We keep information only as long as reasonably needed for product operation, support, security, tax, accounting, dispute resolution, and legal compliance. Financial records such as payments, invoices, refunds, and credit notes may be retained for up to 8 years or as otherwise required by applicable law.
Your choices
You may request access, correction, deletion, or restriction of your personal information where applicable. Some records may need to be retained for legal, tax, fraud-prevention, or accounting reasons.
Contact for privacy requests
Email privacy@heypkv.ai. For support or billing, email support@heypkv.ai.